Title: Privacy Policy

Effective Date: March 2026

1. Introduction

Welcome to MIG Innovation Group (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mig-academy.com, book our language courses, register for official exams, or use our educational consulting services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services. The personal information that we collect depends on the context of your interactions with us and may include:

  • Contact Data: Your full name, email address, phone number, and physical address.
  • Identity & Exam Data: For official exam registrations (such as telc, ÖSD, or CILS), we may require identification details (e.g., National ID or Passport numbers, date of birth) as mandated by the international examination boards.
  • Financial Data: Payment information needed to process your bookings. (Note: All online payments are securely processed through our third-party payment gateway, Kashier. We do not store your full credit card numbers on our servers).
  • Technical Data: Automatically collected data such as your IP address, browser type, operating system, and website usage details via cookies to ensure the proper functioning of our WooCommerce platform.

3. How We Use Your Information

We use the personal information collected via our website for a variety of business purposes, including:

  • To facilitate account creation and the login process.
  • To manage and fulfill your course enrollments and exam bookings.
  • To officially register you with our international testing partners (e.g., Sprachenakademie Aachen, University of Siena).
  • To send you administrative information, such as booking confirmations, schedule changes, or policy updates.
  • To respond to your inquiries and offer support for student services and certified translations.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information with third parties in the following strictly necessary situations:

  • Certification Bodies: We are legally obligated to share your examination registration details with the respective official boards (telc, ÖSD, CILS) to issue your accredited certificates.
  • Service Providers: We may share data with third-party vendors who perform services for us, such as payment processing (Kashier) and website hosting (Namecheap).
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable laws, governmental requests, or court orders.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. This helps us remember your preferences, keep your WooCommerce shopping cart active during your session, and analyze website traffic to improve our user experience. You can set your browser to refuse all or some browser cookies, but this may affect how the website functions.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) encryption to protect sensitive data transmitted online. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request that we correct any inaccurate or incomplete personal data.
  • Request the deletion of your personal data, subject to certain legal exceptions (e.g., mandatory record-keeping for official exams).

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: +20 100 477 5263
  • Address: 20 Mohamed Farid Abo Hadid St., Behind Hasabo Hospital, Nasr City, Cairo, Egypt.